Sustainability reports - Best practices for furniture companies

Learn how to create a sustainability report for your furniture company: key steps, data collection, impact assessment, and best practices.
Written by
Greg d'Aboville
Published on
January 29, 2025

Thinking about publishing your first sustainability report or preparing your next one?

In this page, you will find answers to the most common questions and challenges that arise when preparing a sustainability report in a furniture company.

Why write an impact report?

Let's start with a basic question.

Why should you invest your time and company's money into crafting a sustainability report?

We identified three main reasons:

  • Value your company's sustainability efforts. You've installed solar panels in your offices, switched to renewable materials, reduced your company's carbon footprint? A sustainability report is just the best way to let the world (and your potential clients) know about it.
  • Attract talent. A study by IBM published in 2022 showed that 67% of jobseekers are more willing to apply for jobs in environmentally sustainable companies.
  • Reinforce your sustainability strategy. Beyond the report itself, preparing one is a great way to learn more about your company's impact and how to reduce it.

How long does it take to prepare a sustainability report?

On average, preparing a first sustainability report takes 2 to 4 months.

It's not a full-time job, and it accounts for all the back-and-forth discussions with your colleagues and suppliers.

Subsequent reports can be much quicker to prepare, with experienced ESG leaders being able to wrap up their report in under a month.

What are the main steps of an impact report preparation?

Step 1: Gather your team and get internal buy-in

Preparing a sustainability report is a team effort.

You'll have to talk to the design team to know more about the materials being used in your products.

You're also very likely to chat with the purchasing or sourcing team to learn more about your production facilities.

Your sales team will also be interested in highlighting specific efforts that are particularly valued by your company's prospects.

And you will need support from top management to justify these efforts internally.

Step 2: Identify and prioritize material impacts

Let's start with a quick definition of material impacts.

Material impacts refer to the economic, environmental, and social effects that are significant enough to influence the decisions of stakeholders (such as investors, customers, regulators, and employees). These are the impacts that are the most important to discuss in your impact report.

To identify your material impacts, we recommend:

  • Sharing an internal survey with your colleagues to find out which sustainability areas are most important to them.
  • Send a survey to your clients or discuss their expectations with your sales team.
  • Relying on your existing environmental data to identify the main areas to cover.

Here is what the result of this assessment looked like for Room and Board as shared by their ESG leader in a webinar.

If you don't know where to start to identify the impact categories, we recommend checking the 17 Sustainable Development Goals (SDG) of the United Nations.

Step 3: Gather your data

Once you've identified your material impacts, set specific Key Performance Indicators (KPIs) for each.

For example:

  • BoConcept uses energy consumption and its Scope 1 and 2 emissions as their main Climate Change KPIs.
  • Eichholtz includes Gender diversity at supervisory board level, Gender diversity at employee level, Accidents rates, and Absenteeism as their main Talent KPIs.
  • Nobia tracks the number of Sustainability-screened suppliers to evaluate their responsible sourcing efforts.
BoConcept's Climate Change KPIs
BoConcept's Climate Change KPIs

Then, the data collection process can start.

Be careful not to be too ambitious, especially if it's your first report.

And make sure to monitor where you source the data for each data point to make the process smoother for the next edition of your report.

What sections should you include in your report?

Yes, you can be creative and include whatever sections you want in your report.

But we've found some of the below sections to be inevitable.

A message from leadership

Ideally, you will start your report with a foreword written by the CEO to show the commitment of your company's leadership.

This is what the page looks like in Steelcase’s 2023 impact report.

About us

This section will help your readers understand what your company does and what makes it stand out.

Here’s an example taken from Modus’ impact report.

Timeline

This section is particularly recommended if your company has been investing in sustainability over multiple years.

Here's an example taken from BoConcept's 2024 report:

Areas of impact presentation

Once you've shared your foreword, company presentation and timeline, it's time to switch the focus to your material impacts.

Here is Zeitraum's materiality assessment page (taken from their 2023 report)

Last year’s highlights

This section's goal is to share your latest achievements.

It's usually your sales team's favorite page.

Here's one example taken from Modus' impact report.

Focus page for each area of impact

After the highlights, it's time to dig deeper into each area of impact.

We recommend creating a dedicated subsection with trends, achievements, and next steps for each material impact category.

Looking for further inspiration?

You can check this database of sustainability reports from furniture and bedding companies that we've gathered.